I am trying to diagnose an intermittent fault in a customers house.I need to eliminate the local network as being the cause of customers problems as their isp won't admit there is a problem with their service.Is it possible to create a short-cut on a windows desktop computer that when double clicked.-ping a specified address or range of addresses. -records the output/results into a .txt file in a specified directly with a time-stamp so that it can be read later.The fault causes the connection to the internet to go down so I am not able to do this for them remotely and it happens at intermittent times so I am never there to run a ping test myself.
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