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Can't connect to NAS

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I'm having some problems connecting to my NAS, a QNAP TS-112. I can login to the web interface without any problems, but my mapped network drive isn't accessible. If I type in the name of the share (i.e. //QNAP-NAS/) I get the same problem. Everything is connected via ethernet, and was working fine a couple of days ago. I get the same problem on my SP3 when connecting via wifi.

I did update the firmware recently, but I can't remember if the mapped network drive worked afterwards or not. The only thing I can think of to try is to reset it to factory settings, but I'd rather avoid that if I can possibly help it.

Any suggestions?

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