I have Orbi router and satellite system which work reasonably well. This was initially purchased from PB tech and recently in Feb purchased 2 extra satellites to increase coverage. Unfortunately they didn't work well as mesh and whenever I moved the phone from that area of coverage to another satellite the internet would get stuck or dropped. I waited for firmware updates and looked for solutions on netgear support forum but many people are having similar problems and basically fed up with the product. I have tried all the firmwares including going back to the older one as well as frequent resets.
I have turned the new satellites off for the past 2 months as i have no issues without the two recently added ones.
I do not think they are fit for purpose and doesn't work. I would like to return them to JB and get a refund to buy Google Wifi (a lot cheaper on Dick Smith). I will return to the shop tomorrow with items fully boxed and with receipts.
What are my chances of being able to get a refund or at the least store credit? They are worth quite a bit....
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