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Ubiquiti Amplifi Router – USB-C Power Supply Issue

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Hi

We have happily been using the Ubiquti Amplifi Router since November 2017.

However today it suddenly just stopped working – no sign of life etc. Doing

some investigation it appears that is is a power supply issue.

Currently power is supplied via USB-C from mains. Trying different USB-C power

adapters causes the router to show "Adapter error".

Googling around shows that it appears to be a known issue. e.g.

https://help.amplifi.com/hc/en-us/articles/360016908134-Troubleshooting-Power-Adapter-Error-and-Replacement

https://community.amplifi.com/topic/1026/amplifihd-router-power-supply

I was wondering what the situation here is in NZ.

It was originally purchased from Ascent on 12 November 2017. I doubt it is

still under warranty. Which is fine.

I have tried searching their site for the relevant NZ power adapter but to no

avail. Does anyone know where one could buy a USB-C power for Ubiquiti Amplifi

Router?

Mark


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