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Plex Web App not connecting to server over Ethernet (Wifi ok)

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Hi,

I have been invited to a friend's Plex server, but it does not connect on my Smart TV. I can confirm that it works fine on my laptop.

We tried some troubleshooting like disabling secure connection on the plex server or re-inviting me to join etc. But nothing worked.

I just now unplugged my TV from the Ethernet cable, connected it to Wifi and it worked without a hitch! Can confirm that hardware is fine, as other streaming services work fine on that cable.

I have a Fritz!Box 7560 - wondering what I am looking for in the router that is going to fix this issue for me?

I have limited network knowledge, so please keep it simple for me guys. I know my way around my router, but have zero skills in VPNs or Firewall Forwards or Rules etc.

Thanks in Advance!


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